FAQ's

Cadre is a peer-powered mental health and wellness platform that brings together real people, licensed professionals, and expert-led content to support emotional well-being—24/7, on your terms.

Cadre is for anyone seeking support, growth, and connection—whether you’re navigating stress, anxiety, grief, leadership pressure, life transitions, or simply want to invest in your mental and emotional health.

Cadre blends community, professional insight, and on-demand content in one place. It’s not just appointments or self-help—it’s a living, supportive ecosystem where you’re never alone.

Not at all. Cadre is built for everyday mental wellness, personal growth, and prevention—so you can care for your mental health before things become overwhelming.

Members have access to:

• Daily livestreams and community discussions

• Expert-led workshops and trainings

• 60,000 minutes of videos & resources

• Peer support led spaces

• AI-powered search and Cadre Companion tool

• Cadre Connector services to help you now

All designed to meet you where you are.

Yes. Privacy, respect, and safety are foundational to Cadre. We use secure systems and clear community standards to protect your information and create a trusted environment. We will never sell your data.

Yes, we use AI for seamless navigation, access to the right information for our users and technological advancements on the platform.

We will NEVER replace our peers, professionals or Cadre contributors for AI generated content. We will always be human.

Absolutely. Cadre partners with companies, schools, healthcare organizations, and communities to provide scalable mental wellness support for teams and members.

No experience needed. Cadre is designed to be simple, welcoming, and intuitive—whether you’re brand new to wellness platforms or have used many before.

Canceling Your Subscription or Free Trial

If you signed up for your subscription online:

1. Go to app.cadre.io and log in to your account.

2. Click on your profile picture in the top right corner of the screen.

3. Select "Billing" from the dropdown menu.

4. On the Billing page, next to your active subscription, click "Cancel Subscription".

5. Follow the prompts to confirm the cancellation.

If you subscribed through the Cadre mobile app:

For iOS:

1. On your iOS device, open the Settings app.

2. Tap your name at the top of the Settings menu.

3. Select "Subscriptions".

4. Locate the Cadre subscription and tap on it.

5. Tap "Cancel Subscription" at the bottom of the page.

6. Follow the prompts to confirm the cancellation.

For Android:

1. Open the Google Play Store app.

2. Tap on the three horizontal lines in the top left to open the menu.

3. Select "Subscriptions".

4. Locate the Cadre subscription and tap on it.

5. Select "Cancel Subscription".

6. Follow the prompts to confirm the cancellation.

Please note that canceling your free trial will prevent your subscription from automatically renewing into a paid plan after the trial period ends.

Here are the steps to delete your account from inside the Cadre app:

1. Open the Cadre app on your mobile device.

2. Log into your account using your credentials.

3. Once logged in, tap on your profile icon in the bottom right corner of the app.

4. On the profile page, tap "Edit Profile".

5. Scroll down to the bottom of the "Edit Profile" page. You should see an option labeled "Delete Account".

6. Tap on "Delete Account".

7. You may be prompted to confirm that you want to permanently delete your account. Read any on-screen messages carefully.

8. If you are sure you want to proceed, follow the confirmation steps to complete the account deletion process.

Please note that deleting your account is a permanent action and cannot be undone. Make sure to cancel your subscription before deleting your account. All your data, progress, and anything associated with this account will be removed.